Digital Marketing Coordinator
4 weeks ago
About the Role:
We are seeking a skilled Digital Marketing Coordinator to join our team at Wolfenden. As a Digital Marketing Coordinator, you will be responsible for supporting our senior CS team members in their day-to-day communications with clients. This includes taking notes on calls, translating them into actions, and creating and updating activity schedules for each client.
About the Responsibilities:
- Directly support senior CS team members on day-to-day communications with clients, including taking notes on calls and translating them into actions.
- Create and update activity schedules for each client to ensure timely completion of required activities.
- Liaise directly with production teams to ensure required activities are completed on time and to standard.
- Monitor communications with clients and ensure all messages are replied to within a standard timeframe.
- Review reports and deliverables for accuracy and clarity.
- Effectively brief in production teams for client campaigns to ensure client KPIs are hit and deadlines are met.
- Begin developing client relationships with our main points of contact by identifying how you can add value to each interaction and growing your own knowledge of each client's business.
- Begin to develop ownership over your accounts by starting to develop strategies for clients with the support of the senior team.
- Develop your own knowledge of digital marketing, including learning how to put together a strategy across multiple channels for a client and communicating this effectively.
About the Requirements:
- At least one year's experience in digital marketing, ideally within an agency, working in either an executive role or as an intern.
- A highly organised individual able to manage multiple tasks at once, plan ahead, and prioritise to manage multiple deadlines.
- Strong communication skills able to hold your own in any conversation and deepen your understanding of others.
- A keen self-starter eager to absorb, learn from, and improve on the experience of others in the team.
About the Benefits:
- A 4.5 day working week with flexible hours and a hybrid approach to location, with just one day required in the office each week.
- Increased annual leave with length of service, up to days of annual leave, with an office shutdown over Christmas, so you never have to use your holiday days, as well as your birthday off for free.
- Enhanced maternity and paternity packages, and we're always happy to discuss part-time working to make space for both work and family life.
- A private healthcare scheme.
- An enhanced pension scheme.
- A dedicated training & development budget, open to anyone on our team.
- A monthly employee recognition program.
- A collaborative office space in the heart of Leeds.
- Further benefits include a bonus scheme, a client referral scheme, employee referral scheme, Cycle to Work scheme, work anniversary meals on us, endless free ice-creams, monthly optional socials which you pick, monthly prizes, and much more.
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