Hospitality Team Member
1 month ago
Job Overview
At Splendid Hospitality Group, we are seeking a Customer Service Representative to join our Food & Beverage team.
As a Customer Service Representative, you will play a crucial role in providing outstanding customer service to our guests. Your focus will be on creating unforgettable experiences for our guests by ensuring their needs are met.
Key Responsibilities:
- Provide exceptional customer service to guests
- Assist guests with their queries and resolve any issues efficiently
- Work collaboratively with the Food & Beverage team to ensure seamless service delivery
- Develop personally through meeting and working with people from all over the world
What We Offer:
We want our staff to enjoy coming to work and provide a friendly and supportive environment for you to work in. On offer:
- Free Parking
- Apprenticeship programmes available
- Learning and Development Opportunities available through our Leadership Development Programmes
- Heavily discounted hotel stays and food & beverage discounts at IHG Hotels and Resorts Worldwide
- Uniform provided
- 24/7 Employee Assistance Programme for you and your family
- Life Assurance
- 28 holiday days (pro rata for part time)
- Automatic Enrolment into a workplace pension scheme
If you are a motivated individual who is passionate about delivering exceptional customer service, we would love to hear from you.
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