Senior Manager, Quality Assurance
4 weeks ago
Deloitte LLP is seeking a Senior Manager, Quality to join our team. As a Senior Manager, Quality, you will be responsible for leading the development and implementation of quality assurance strategies and processes to ensure the delivery of high-quality services to our clients.
Key Responsibilities:- Develop and implement quality assurance strategies and processes to ensure the delivery of high-quality services to clients.
- Lead the development and implementation of test strategies and approaches for large, complex, or specialized client test delivery.
- Plan and manage client test delivery, ensuring that testing meets quality, time, and cost objectives.
- Provide advice on testing tools and leverage them effectively within a testing activity.
- Review test processes and practices and coach the team on enhancement opportunities.
- Manage diverse teams within an inclusive team culture where people are recognized for their contribution.
- Support the management of key client stakeholders' relationships and lead teams of Deloitte and client personnel.
- Take responsibility for budgets (or portions of budgets), client deliverables, and billing.
- Lead the creation of discussion decks and proposals and participate in client orals during the client bid process.
- Act as a role model, helping to develop and mentor junior resources.
- Contribute to Deloitte's thought leadership in quality engineering.
- Deep investment or wealth management industry expertise gained in complex client-facing environments, ideally with exposure to the CRD or FNZ technology suites.
- Experience in defining test strategies for large and complex IT change programs within the investment and wealth management industry.
- Exceptional communication, presentation, business writing, and professional skills, including being able to bridge both technical and business stakeholders.
- Experience of building and strengthening key client relationships.
- Experience of functional system testing, integration testing, user acceptance testing, and non-functional testing, including performance and automation.
- ISTQB Foundation Level certificate (or equivalent).
- Test management tool expertise (such as JIRA/HP ALM/X-Ray).
- Excellent interpersonal skills and self-driver.
- Strong leadership and management skills.
- Acute attention to detail.
- Comfortable working in a fast-paced and often changeable client environment.
- Strong commercial awareness of how change/transformation programs operate.
- A proven track record in a top-tier consultancy.
- Exposure to additional investment management and wealth industry platforms such as BlackRock Aladdin, Avaloq, SS&C, and Sonata.
- Exposure to test automation tools.
- Ability to design and implement test automation frameworks.
- ISTQB Certified Agile Tester qualification (or equivalent).
- Experience in administering a test management tool (e.g., ALM, Xray for Jira, Zephyr).
Deloitte LLP is a leading professional services firm that provides audit, tax, consulting, and financial advisory services to a wide range of clients. We are committed to helping our clients succeed and make a positive impact on society.
We are proud to be a diverse and inclusive organization, and we welcome applications from candidates from all backgrounds. If you are passionate about quality engineering and want to join a dynamic and innovative team, please apply for this exciting opportunity.
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