Senior Manager, Quality Assurance

4 weeks ago


Glasgow, Glasgow City, United Kingdom Deloitte LLP Full time
Job Description

Deloitte LLP is seeking a Senior Manager, Quality to join our team. As a Senior Manager, Quality, you will be responsible for leading the development and implementation of quality assurance strategies and processes to ensure the delivery of high-quality services to our clients.

Key Responsibilities:
  • Develop and implement quality assurance strategies and processes to ensure the delivery of high-quality services to clients.
  • Lead the development and implementation of test strategies and approaches for large, complex, or specialized client test delivery.
  • Plan and manage client test delivery, ensuring that testing meets quality, time, and cost objectives.
  • Provide advice on testing tools and leverage them effectively within a testing activity.
  • Review test processes and practices and coach the team on enhancement opportunities.
  • Manage diverse teams within an inclusive team culture where people are recognized for their contribution.
  • Support the management of key client stakeholders' relationships and lead teams of Deloitte and client personnel.
  • Take responsibility for budgets (or portions of budgets), client deliverables, and billing.
  • Lead the creation of discussion decks and proposals and participate in client orals during the client bid process.
  • Act as a role model, helping to develop and mentor junior resources.
  • Contribute to Deloitte's thought leadership in quality engineering.
Requirements:
  • Deep investment or wealth management industry expertise gained in complex client-facing environments, ideally with exposure to the CRD or FNZ technology suites.
  • Experience in defining test strategies for large and complex IT change programs within the investment and wealth management industry.
  • Exceptional communication, presentation, business writing, and professional skills, including being able to bridge both technical and business stakeholders.
  • Experience of building and strengthening key client relationships.
  • Experience of functional system testing, integration testing, user acceptance testing, and non-functional testing, including performance and automation.
  • ISTQB Foundation Level certificate (or equivalent).
  • Test management tool expertise (such as JIRA/HP ALM/X-Ray).
  • Excellent interpersonal skills and self-driver.
  • Strong leadership and management skills.
  • Acute attention to detail.
  • Comfortable working in a fast-paced and often changeable client environment.
  • Strong commercial awareness of how change/transformation programs operate.
Desirable Experience:
  • A proven track record in a top-tier consultancy.
  • Exposure to additional investment management and wealth industry platforms such as BlackRock Aladdin, Avaloq, SS&C, and Sonata.
  • Exposure to test automation tools.
  • Ability to design and implement test automation frameworks.
  • ISTQB Certified Agile Tester qualification (or equivalent).
  • Experience in administering a test management tool (e.g., ALM, Xray for Jira, Zephyr).
About Deloitte LLP

Deloitte LLP is a leading professional services firm that provides audit, tax, consulting, and financial advisory services to a wide range of clients. We are committed to helping our clients succeed and make a positive impact on society.

We are proud to be a diverse and inclusive organization, and we welcome applications from candidates from all backgrounds. If you are passionate about quality engineering and want to join a dynamic and innovative team, please apply for this exciting opportunity.



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