Programme Support Office Manager

1 week ago


Manchester, United Kingdom Smart DCC Full time
Programme Support Office Manager

Are you a seasoned programme support professional looking for a new challenge? We're seeking an experienced Programme Support Office Manager to join our team at Smart DCC.

About the Role

We're looking for a highly skilled and motivated individual to lead our Programme Support Office. As Programme Support Office Manager, you will be responsible for developing and implementing the PSO vision and strategy, ensuring alignment with our strategic objectives. You will promote project management best practices, establish and enforce project management standards and methodologies, and develop and maintain programme management frameworks, templates, and guidelines.

Key Responsibilities
  • Develop and implement the PSO vision and strategy
  • Promote project management best practices and continuous improvement
  • Establish and enforce project management standards and methodologies
  • Develop and maintain programme management frameworks, templates, and guidelines
  • Define and track key performance indicators for success
  • Deputise for Programme Directors as needed
  • Hold external suppliers to account on reporting and milestone completion
  • Line manage a small team of embedded PSO Analysts
Requirements

We're looking for an experienced programme support professional with a strong track record of leading programme support offices in complex multi-faceted programmes. You will have extensive line management experience in a high-pressure environment and excellent communication skills. You will be proficient in Microsoft Project and Excel and have experience with project management tools such as MS Project and Clarity.

About Smart DCC

At Smart DCC, we believe in making Britain more connected, so we can all lead smarter, greener lives. We're a team of dedicated professionals working together to create a better outcome for our customers and the environment. We're committed to diversity and inclusion and offer a range of benefits to support our employees' well-being and career development.

What We Offer

We offer a competitive salary, car allowance, performance-related bonus, and a range of benefits, including a flexible working model, 2 days a week office-based and 3 days remote. We're committed to supporting our employees' career development and offer opportunities for training and professional growth.



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