Team Leader
3 weeks ago
We're a dynamic and forward-thinking brand with a passion for delivering exceptional customer experiences. Our team is a diverse and talented group of individuals who thrive in a fast-paced environment and are committed to achieving excellence in all aspects of our business.
Key Responsibilities- Communication: Establish effective communication channels with the store team, ensuring seamless information exchange and goal alignment.
- Customer Focus: Collaborate with the management team to drive a customer-centric culture, focusing on conversion, footfall, and service KPIs.
- Operations: Create a safe and secure working environment, ensuring compliance with health and safety regulations and policies.
- Visual & Commercial: Support the implementation of exceptional store layouts, sale launches, and visual merchandising standards.
- People: Proactively recruit and develop a high-performing team, providing coaching and feedback to ensure individual growth and success.
- Cost & Budgeting: Monitor store performance and controllable costs, taking action to improve and optimize results.
- Generous Staff Discount: Enjoy 50% off our latest products and receive a uniform allowance.
- RI Rewards: Access a range of benefits, including discounts, financial advice, and wellbeing solutions.
- Island Culture: Experience a supportive and inclusive work environment, with access to resources like Kindness Cupboards and the Retail Trust.
- Family Hub: Enjoy enhanced maternity, paternity, adoption, and fertility treatment support.
- Giver Island: Participate in our give-as-you-earn scheme and enjoy matched funding.
- Opportunities: Progress your career through on-the-job training and qualifications.
- Pension: Contribute to a contributory private pension scheme.
- Holiday: Enjoy 28 days paid holiday, plus the option to buy additional time off.
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