Team Leader

3 weeks ago


Leeds, Leeds, United Kingdom River Island Full time
Job Description

We're a dynamic and forward-thinking brand with a passion for delivering exceptional customer experiences. Our team is a diverse and talented group of individuals who thrive in a fast-paced environment and are committed to achieving excellence in all aspects of our business.

Key Responsibilities
  • Communication: Establish effective communication channels with the store team, ensuring seamless information exchange and goal alignment.
  • Customer Focus: Collaborate with the management team to drive a customer-centric culture, focusing on conversion, footfall, and service KPIs.
  • Operations: Create a safe and secure working environment, ensuring compliance with health and safety regulations and policies.
  • Visual & Commercial: Support the implementation of exceptional store layouts, sale launches, and visual merchandising standards.
  • People: Proactively recruit and develop a high-performing team, providing coaching and feedback to ensure individual growth and success.
  • Cost & Budgeting: Monitor store performance and controllable costs, taking action to improve and optimize results.
What We Offer
  • Generous Staff Discount: Enjoy 50% off our latest products and receive a uniform allowance.
  • RI Rewards: Access a range of benefits, including discounts, financial advice, and wellbeing solutions.
  • Island Culture: Experience a supportive and inclusive work environment, with access to resources like Kindness Cupboards and the Retail Trust.
  • Family Hub: Enjoy enhanced maternity, paternity, adoption, and fertility treatment support.
  • Giver Island: Participate in our give-as-you-earn scheme and enjoy matched funding.
  • Opportunities: Progress your career through on-the-job training and qualifications.
  • Pension: Contribute to a contributory private pension scheme.
  • Holiday: Enjoy 28 days paid holiday, plus the option to buy additional time off.

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