Assistant Network Manager

3 days ago

Hinchley Wood, Surrey, United Kingdom Stratospherec Ltd Full time
Job Title: Assistant Network Manager

Stratospherec Ltd is seeking an experienced Assistant Network Manager to join our managed service team. As a key member of our team, you will be responsible for providing specialized ICT support to ensure the school/centre maintains high-quality learning facilities.

Key Responsibilities:
  • Provide ICT support services on-site, under the guidance of the Network Manager.
  • Act as the deputy to the Network Manager and lead the satellite site, requiring the ability to work independently.
  • Support staff and pupils with their ICT needs, using specialized skills, training, and experience.
  • Maintain equipment for quality and safety, perform repairs/modifications within capabilities, and arrange for external repairs as necessary.
  • Help in the safe and effective use of specialist equipment/materials.
  • Offer specialist advice and guidance to the school/centre as required.
  • Communicate technical information effectively, both verbally and in writing, at an appropriate level for the audience.
  • Implement work programs and practices under the guidance of senior staff.
  • Monitor and manage stock within an agreed budget, catalogue resources, and conduct audits as needed.
  • Adhere to policies and procedures related to child protection, health, safety, security, and confidentiality, and report concerns appropriately.
  • Guide and support junior colleagues.
  • Ensure compliance with the Data Protection Act 1984 regarding the security, accuracy, and relevance of personal data held on systems.
Requirements:
  • Experience in a helpdesk or support environment.
  • Professional qualifications (Degree/Masters in Computing) or Microsoft Certified Systems Administrator (MCSA), Microsoft Certified Systems Engineer (MCSE) or equivalent, demonstrable experience.
Working Environment:

Stratospherec Ltd is a leading provider of Education ICT solutions, bringing together a team with over seventy-five years of collective experience. The organization specializes in consultancy, infrastructure services, network development, and managed support services for educational establishments in the UK.

The successful candidate will be required to work independently and as part of a team, with the ability to communicate effectively with staff and pupils. A strong understanding of ICT systems and a passion for delivering high-quality support services are essential for this role.

We offer a competitive salary and benefits package, as well as opportunities for professional development and growth within the company.

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