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Customer Service Representative

2 months ago

London, Greater London, United Kingdom Gigi & Olive Full time
Role Overview

This role is for a positive and dynamic individual to take on the day-to-day tasks of customer communication with our customers, logistics partners, and the internal team to ensure we provide the best possible service.

We are looking for someone who will play a key role in delivering exceptional service, fostering loyal relationships, and supporting the growth of our exciting B2B side of the business, including managing Wedding Planner enquiries.

Key Responsibilities:

  • Manage customer communication and resolve issues in a timely and professional manner
  • Work closely with the internal team to ensure seamless logistics and customer satisfaction
  • Support the growth of our B2B business, including managing Wedding Planner enquiries

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for growth and development
  • A competitive salary and benefits package

At Gigi & Olive, happy customers are at the heart of everything we do, and ensuring continued customer satisfaction is critical to the success of our business. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.