Poker Dealer

4 days ago

Walsall, Walsall, United Kingdom Grosvenor Casinos Full time

About the Role

Grosvenor Casinos is seeking a skilled Poker Dealer to join our team in Walsall. As a Poker Dealer, you will be responsible for dealing a successful and entertaining poker game, providing a professionally dealt game of poker, and ensuring a memorable guest experience.

Key Responsibilities

  • Welcome customers warmly into the business and provide a warm and welcoming environment.
  • Live our values of Service, Teamwork, Ambition, Responsibility, and Solutions in all interactions with customers and colleagues.
  • Work with colleagues to provide efficient and dynamic service, delivering an excellent quality experience by evaluating individual needs and acting upon this information.
  • Communicate effectively with colleagues and card room supervisor to ensure seamless service delivery.
  • Create an environment of community and fun, interacting with customers in a range of ways that is consistent with their experience and ability in the game.
  • Maintain the security of the game, cash, and assets, ensuring proactive compliance with all regulation, particularly for licensing conditions, and safer gambling.

Requirements

  • Fully flexible and able to work night shifts and most weekends.
  • Available to work 40 hours per week in the first two weeks of employment due to a training school.
  • Aware of the importance of customer service in the Casino business.

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