Data and Performance Team Leader
3 weeks ago
About the Role:
We are seeking a highly skilled and experienced Team Leader to join our Market Street team. As a Team Leader, you will be responsible for leading our Market Street teams to deliver exceptional customer service and ensure that our high standards are consistently met.
Key Responsibilities:
- Lead and motivate your team to achieve outstanding customer service and sales results.
- Ensure that all team members are properly trained and equipped to perform their duties.
- Monitor and improve team performance, identifying areas for improvement and implementing changes as needed.
- Develop and maintain a positive and inclusive team culture, promoting a culture of excellence and customer focus.
- Analyze customer data and feedback to identify trends and areas for improvement.
- Develop and implement strategies to improve customer satisfaction and loyalty.
What We Offer:
- Fully flexible shift patterns.
- Six weeks holiday (including bank holidays).
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A supportive and collaborative team environment.
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