Logistics Operations Coordinator

4 weeks ago


Milton Keynes, Milton Keynes, United Kingdom XPO Logistics Full time
Be part of a dynamic logistics team

XPO Logistics is recruiting for a Despatch Clerk to support our distribution contract at our site in Milton Keynes. As a key member of our team, you will play a vital role in coordinating the transport operations and ensuring seamless delivery of our services.


Job Overview

This role offers an exciting opportunity to work on a key contract for one of the biggest logistics companies in the industry. You will be responsible for supporting and coordinating the transport operations, including despatching drivers on a nightly basis and entering data into various spreadsheets.


Key Responsibilities:
  • Despatch drivers on a nightly basis.
  • Enter Drivers & Agency times on various spreadsheets.
  • Update our TMS system.
  • Entering data to complete performance and scanning.
  • Daily completion of trackers.
  • Ensure all administrative traffic duties are carried out to a high level of accuracy and professionalism.
  • Ensure that details of vehicle accidents are escalated to line management.
  • Record defected vehicles on traffic sheets.
  • Follow the procedure for damaged deliveries.
  • Use all IT-based systems in the effective delivery of the role including EMS/ SHARP/EVOTIX/TACHOMASTER.
  • Ensure appropriate communication methods are used to provide information to both internal and external customers, e.g., debrief of drivers, dealing with customer issues, displaying the highest standards of customer service.
  • Ensure compliance with Company Health & Safety requirements, highlighting any concerns to line management.
  • Identify and highlight to management any potential improvement opportunities.
  • Demonstrate the Company Values in the undertaking of the role.
  • Undertake any other reasonable task as required including providing support as needed across both Daimler and Mercedes.

What You Need To Succeed:
  • Working knowledge of driver hours regulations.
  • Good geographical knowledge of the UK.
  • Knowledge of Health and Safety requirements.
  • Operational understanding of team roles.
  • Excellent IT skills (Word, Excel, Outlook).
  • Effective communication skills (verbal and written).
  • Ability to work under pressure and react quickly to customer requirements.
  • Effective Customer Service Skills.
  • Ability to take a creative approach to problem solving.
  • Previous experience within a transport/logistics organization would be an advantage.
  • Experience of managing conflicting priorities in a fast-moving environment.

Salary and Benefits:

We offer a competitive salary of up to £25,438 per annum, paid at time and a half for overtime. Additionally, you will enjoy 20 days holidays (plus bank holidays), access to high street discounts, cycle to work scheme, workplace pension and many other perks.


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