Software Product Support Lead
4 weeks ago
This role will sit within a driven team with a passion for software and its successful deployment in complex systems. They work on technology that is at the forefront of European system design, delivering safe, secure, and reliable products to customers.
As a Software Product Support Lead, you will be responsible for leading a small support team to maintain in-service system middleware solutions. You will work across multiple applications on land and maritime projects in the systems software department, allowing for involvement in various projects.
The products require Linux Operating System (OS) configuration, support, and security solution maintenance, so experience of Linux is necessary for this position. You will be working with a team that has a passion for software and its successful deployment, and you will be responsible for investigating issues and discussing solutions with customers.
Key Responsibilities:
- Lead a small support team to maintain in-service system middleware solutions
- Work across multiple applications on land and maritime projects in the systems software department
- Investigate issues and discuss solutions with customers
- Collaborate with the team to deliver safe, secure, and reliable products to customers
Requirements:
- Experience of Linux Operating System
- Strong problem-solving skills
- Excellent communication skills
- Ability to work in a team environment
What We Offer:
- A bonus of up to £2,500
- Overtime
- Strong pension
- 25 days annual leave + up to an additional 15 days flexi leave
- Enhanced parental leave
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