Property Assistant Professional
2 weeks ago
Job Overview:
We are seeking a highly organized and detail-oriented Property Assistant to join our team in Swindon. As a key member of our estate agency, you will be responsible for assisting with residential conveyancing, providing exceptional client care, and maintaining accurate records.
About the Role:
- Key Responsibilities:
- Conduct general administrative duties associated with residential conveyancing, including gathering information and updating the Case Management System.
- Maintain accurate filing systems, manage incoming and outgoing correspondence, and prepare and dispatch letters via franking machine.
- Meet clients in person to discuss their needs, handle telephone calls and messages, and maintain confidentiality at all times.
- Prioritize Client Care to ensure exceptional standards are maintained, evaluate and maintain quality and service standards, and adapt to changing business demands.
Requirements:
- Ideal Candidate Requirements:
- Possess excellent administrative skills, strong communication skills, and effective listening skills to comprehend client needs.
- Proficient in using Microsoft Office, including Word, Excel, Outlook, and a case management system, with good keyboard skills and typing efficiency.
- Able to meet strict deadlines, communicate clearly and accurately relay messages, record information, and update CMS, databases, and spreadsheets.
Benefits:
- Competitive salary according to experience (£25,000 - £35,000 per annum), 25 days annual leave plus standard Bank Holidays, and pension scheme available.
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