Assistant Store Manager

3 weeks ago


Eastleigh, Hampshire, United Kingdom Toolstation Limited Full time

Job Overview

Toolstation Limited is seeking a highly motivated and experienced Retail Leadership Role to join our team as a Store Operations Manager. As a key member of our store management team, you will be responsible for leading a team of retail professionals to deliver exceptional customer service and achieve sales targets.

Key Responsibilities

  1. Leadership - Provide inspirational leadership to the store team, coaching and motivating them to achieve their full potential.
  2. Customer Service - Ensure that customers receive a high level of service, resolving any issues promptly and efficiently.
  3. Store Operations - Oversee the day-to-day operations of the store, including stock management, visual merchandising, and loss prevention.
  4. Team Management - Manage and develop a team of retail professionals, providing training and support to ensure they have the skills and knowledge needed to succeed.
  5. Results-Oriented - Drive sales growth and achieve sales targets, while maintaining a high level of customer satisfaction.

Requirements

  1. Leadership Experience - Proven leadership experience in a retail environment, with a track record of achieving sales targets and developing high-performing teams.
  2. Customer Service Skills - Excellent customer service skills, with the ability to resolve customer complaints and issues promptly and efficiently.
  3. Operational Skills - Strong operational skills, with experience of managing stock, visual merchandising, and loss prevention.
  4. Team Management Skills - Ability to manage and develop a team of retail professionals, providing training and support to ensure they have the skills and knowledge needed to succeed.
  5. Results-Oriented - Proven ability to drive sales growth and achieve sales targets, while maintaining a high level of customer satisfaction.

What We Offer

Toolstation Limited offers a competitive salary and benefits package, including a bonus scheme, cycle to work scheme, and 20% discounts across all Travis Perkins companies. We also offer a range of training and development opportunities, including access to our very own Toolstation Academy programmes.

How to Apply

If you are a motivated and experienced retail professional looking for a new challenge, please submit your application, including your CV and a cover letter outlining your experience and qualifications for the role.



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