Assistant Store Manager
3 weeks ago
Job Overview
Toolstation Limited is seeking a highly motivated and experienced Retail Leadership Role to join our team as a Store Operations Manager. As a key member of our store management team, you will be responsible for leading a team of retail professionals to deliver exceptional customer service and achieve sales targets.
Key Responsibilities
- Leadership - Provide inspirational leadership to the store team, coaching and motivating them to achieve their full potential.
- Customer Service - Ensure that customers receive a high level of service, resolving any issues promptly and efficiently.
- Store Operations - Oversee the day-to-day operations of the store, including stock management, visual merchandising, and loss prevention.
- Team Management - Manage and develop a team of retail professionals, providing training and support to ensure they have the skills and knowledge needed to succeed.
- Results-Oriented - Drive sales growth and achieve sales targets, while maintaining a high level of customer satisfaction.
Requirements
- Leadership Experience - Proven leadership experience in a retail environment, with a track record of achieving sales targets and developing high-performing teams.
- Customer Service Skills - Excellent customer service skills, with the ability to resolve customer complaints and issues promptly and efficiently.
- Operational Skills - Strong operational skills, with experience of managing stock, visual merchandising, and loss prevention.
- Team Management Skills - Ability to manage and develop a team of retail professionals, providing training and support to ensure they have the skills and knowledge needed to succeed.
- Results-Oriented - Proven ability to drive sales growth and achieve sales targets, while maintaining a high level of customer satisfaction.
What We Offer
Toolstation Limited offers a competitive salary and benefits package, including a bonus scheme, cycle to work scheme, and 20% discounts across all Travis Perkins companies. We also offer a range of training and development opportunities, including access to our very own Toolstation Academy programmes.
How to Apply
If you are a motivated and experienced retail professional looking for a new challenge, please submit your application, including your CV and a cover letter outlining your experience and qualifications for the role.
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