Direct Payments Officer
3 days ago
Join Hatched Recruitment Group as a Direct Payments Officer and play a critical role in promoting the use of Direct Payments as a solution to meet the care and support needs of residents in the Hillingdon area.
About the Role:As a Direct Payments Officer, you will work closely with our Social Care teams to support residents in accessing and implementing care and support within their Personal Budget. Your responsibilities will include:
- Supporting residents to access and implement care and support within their Personal Budget to maximise their independence and promote their wellbeing.
- Calculating direct payments and liaising with social care teams to gain authorisation for funds.
- Providing information, advice, and support to residents regarding all aspects of direct payments, including their responsibilities and financial obligations.
- Administration and monitoring of individual Direct Payments to ensure residents have the required funds and use them appropriately to purchase their assessed care and support needs.
- Reconciling Direct Payments accounts and reclaiming any unspent funds.
- Undertaking payment runs on a 4-weekly basis.
Your role will also involve in-person or virtual visits to direct payments recipients' homes to inform them of the direct payments service, providing advice and guidance.
Requirements:To be successful in this role, you will need:
- Relevant Social Care and Finance Qualification.
- Experience of managing accounts and working out care costs.
- Experience of using service-specific ICT systems.
- Experience of working in a front-line service as part of a team to deliver a high-quality service to residents.
- Experience of undertaking a range of Direct Payment support functions.
- Experience of following policies, procedures, and monitoring systems.
We are looking for a motivated and experienced individual who can provide excellent support to our residents and staff. If you have a passion for social care and finance, and are looking for a challenging and rewarding role, we would love to hear from you.
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