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Housekeeping Team Leader

2 months ago

London, Greater London, United Kingdom Park Plaza Full time

Job Summary:

Park Plaza is seeking a highly skilled and experienced Housekeeping Team Leader to join our team. As a Housekeeping Team Leader, you will be responsible for ensuring the highest standards of cleanliness and guest satisfaction in our hotel.

Key Responsibilities:

  • Lead and manage a team of Room Attendants to ensure efficient operation of the housekeeping department.
  • Conduct regular room checks to ensure high standards of cleanliness and attention to detail.
  • Develop and implement strategies to improve guest satisfaction and loyalty.
  • Collaborate with other departments to ensure seamless delivery of services.
  • Monitor and control inventory and supplies to maintain optimal levels.
  • Identify and address any issues or concerns raised by guests or team members.
  • Stay up-to-date with company policies and procedures and ensure compliance.

Requirements:

  • Previous experience in a similar role, preferably in a hotel or hospitality environment.
  • Excellent leadership and communication skills.
  • Ability to work under pressure and meet deadlines.
  • Strong attention to detail and organizational skills.
  • Ability to work effectively in a team environment.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career development and advancement.
  • A dynamic and supportive work environment.
  • Access to training and development programs.

About Us:

Park Plaza is a leading hotel chain with a reputation for excellence in customer service and hospitality. We are committed to providing our guests with a memorable and enjoyable experience.