Customer Service Delivery Associate

2 weeks ago


London, Greater London, United Kingdom Ocado Logistics Full time
Ocado Logistics: Delivering Exceptional Customer Experiences

We are seeking a skilled Customer Delivery Driver to join our team. As a key member of our logistics operation, you will play a vital role in delivering top-quality products to our customers on time and in an efficient manner.

**About the Role:**
The successful candidate will be responsible for safely operating a company van, navigating through urban and rural areas, and interacting with customers to ensure their satisfaction. You will work as part of a close-knit team, contributing to a collaborative environment that values communication, teamwork, and mutual respect.

**What We Offer:**
* Competitive hourly rate: £11.72 (Basic Rate), £12.84 (Evening Premium), £13.89 (Sunday Day Premium), £14.24 (Sunday Evening Premium)
* Overtime rate: £14.65
* 40 hours per week, including paid breaks
* AM & PM shifts, with potential for flexible scheduling
* Weekly pay structure
* Access to comprehensive training programs and career development opportunities
* A supportive and inclusive work environment that prioritizes employee well-being and diversity

**Requirements:**
* Full UK or EU driving licence
* Ability to work independently and as part of a team
* Excellent communication and customer service skills
* Physical ability to lift and maneuver products
* Willingness to work evenings, weekends, and flexible shifts

**Benefits:**
* Company pension scheme with up to 7% matched contributions after 3 months
* Enhanced digital health and wellbeing services, including virtual GP appointments
* Hundreds of high street shopping, entertainment, and restaurant discounts
* Life insurance coverage from day one of employment
* 15% off weekly shop
* Career progression opportunities within Ocado Logistics

**Join Our Team:**
If you're a motivated individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.

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