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Insurance Advisor

2 months ago

Manchester, United Kingdom Stride Resource Management Ltd Full time

Job Title: Apprentice Insurance Advisor

Company: Stride Resource Management Ltd

Job Type: Full-time

Location: Remote (with occasional office visits)

Job Description:

Role Summary:

We are seeking an experienced Insurance Advisor to join our team at Stride Resource Management Ltd. As an Insurance Advisor, you will be responsible for providing exceptional customer service and insurance solutions to our clients.

Key Responsibilities:

  • Customer Service: Respond to customer inquiries, resolve issues, and provide insurance solutions that meet their needs.
  • Insurance Solutions: Research and provide insurance options to customers, ensuring they receive the best possible coverage.
  • Communication: Communicate effectively with customers, colleagues, and management to ensure seamless service delivery.
  • Process Management: Manage and process customer correspondence, renewals, and new business quotations.
  • Compliance: Ensure all workflow activity is completed in accordance with approved business processes and regulatory requirements.
  • Complaint Handling: Identify and handle customer complaints in a timely and professional manner, adhering to our company's complaints procedure.

Requirements:

  • Experience: Previous experience in sales or service, preferably in the insurance industry.
  • Skills: Excellent communication and customer service skills, with the ability to work in a fast-paced environment.
  • Education: Relevant qualifications or certifications in insurance or a related field.

What We Offer:

A competitive salary, comprehensive training, and opportunities for career growth and development.