Head of Operations Excellence

2 weeks ago


Liverpool, Liverpool, United Kingdom Tiger Resourcing Group Full time

The Tiger Resourcing Group is seeking an exceptional individual to lead our UK maintenance operations as a Service Delivery Director. This critical role will be responsible for driving operational excellence, improving efficiency, and ensuring top-tier service performance across a large, geographically dispersed team.

About the Role:

  • Lead a team of over 500, driving a strategy aligned with long-term goals to foster operational excellence and a high-performance, lean culture.
  • Oversee all aspects of P&L management, ensuring financial targets for orders, revenue, and margins are achieved.
  • Deliver safe, reliable maintenance services across the UK, fostering strong customer relationships and maintaining a skilled workforce trained in safety and technological advancements.

Key Skills:

  • Strong leadership and communication skills, with the ability to coach high-performance teams and influence stakeholders.
  • Proven track record of driving operational efficiency through the use of technology, lean methodologies, and strategic financial planning.
  • Analytical, decisive, and organised, with a proven ability to manage multiple priorities and deliver results in a timely manner.

Benefits:

  • Competitive salary: £80,000 - £110,000 per annum, depending on experience
  • 26 days of holiday (increasing to 29 days with service)
  • Up to 10% matching pension
  • Company Car


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