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Lead Network Engineer

2 months ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Nigel Wright Group Full time

About the Role

We are seeking a highly skilled Technical Lead for Network Services to join our team at Nigel Wright Group. As a key member of our organization, you will be responsible for leading technically in delivering an outstanding service to our clients' shops within their retail products.

Key Responsibilities

  1. Transform connectivity into a high-performance, flexible, and automated product offering to our retail colleagues.
  2. Develop and implement technical solutions to improve service delivery and customer experience.
  3. Work in an autonomous, cross-functional, agile, product-focused team to drive scalability, security, automation, and resilience in our delivery.
  4. Foster an inclusive and diverse workplace culture and promote equal opportunities for all individuals.
  5. Contribute to a fun, adaptive, and creative environment and facilitate collaboration with multiple stakeholder groups.

Requirements

  1. Significant experience managing large scale WAN networks and extensive experience with networking technologies (firewalls, VPN, WAN technologies, VLSM).
  2. Strong knowledge of telephony systems (SIP telephony) and cloud platforms/services (especially networking).
  3. Proactive, can-do attitude and experience building trust and effective relationships with diverse stakeholders.
  4. Experience developing and leading a team, demonstrating technical leadership.
  5. Experience with Meraki networking equipment (Meraki MX Gateways) and IaC technologies (Ansible, Terraform).

Preferred Qualifications

  1. Experience working in an Agile environment and in a large retail environment.