Store Operations Manager
3 weeks ago
About the Role
Store Leadership
As a Shift Leader at Tesco, you will be responsible for overseeing store operations, ensuring a clean and well-stocked environment, and providing excellent customer service. You will work closely with the team to deliver a seamless shopping experience, handle customer queries, and maintain a safe working environment. Key responsibilities include leading from the front, setting a great example for colleagues, and taking ownership of duty shifts.Key Responsibilities
- Work in a fast-paced retail environment with a high level of variety
- Take ownership of running duty shifts and coordinating the team
- Be there for customers, listening to their needs and helping to resolve issues
- Look for ways to improve service, including coaching colleagues and providing feedback
- Guide and support colleagues in-store, maintaining a safe working environment
- Maintain a great understanding of store performance and assist managers in delivering actions to improve the store
- Lead by example, setting a high standard for colleagues
Benefits
Our Shift Leaders receive a competitive rate of pay, starting from £14.28 an hour, with increases to £15.41 for stores within the M25. Additional payments may apply depending on location and skills. We offer a minimum of 16 guaranteed hours per week, with opportunities to work fewer hours if desired. We also provide support for flexibility, allowing colleagues to work within their availability windows.
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