Deputy General Manager

1 month ago


Henley on Thames, Oxfordshire, United Kingdom Pizza Express Full time
About the Job:

We are seeking a talented Deputy General Manager to join our team at Pizza Express. As a key member of our senior management team, you will play a crucial role in driving business growth and improving customer satisfaction.

Responsibilities:
  • Collaborate with the General Manager to develop and implement business strategies that drive revenue growth and profitability.
  • Lead and manage a team of managers and staff to achieve exceptional results in terms of customer satisfaction, sales, and profitability.
  • Maintain high standards of quality, safety, and food hygiene across all aspects of the restaurant.

Key Performance Indicators (KPIs):

  • Customer satisfaction ratings.
  • Sales growth.
  • Profitability.
  • Staff retention and development.

Requirements:

  • Leadership Skills: Ability to inspire and lead a team effectively.
  • Financial Management: Exposure to managing a P&L, budgeting, or financial analysis to drive optimal performance.
  • Customer Service Excellence: Experience delivering outstanding service, understanding customer needs, and ensuring a memorable experience.

Benefits:

  • Bonus Scheme of up to 20%.
  • A share of Tronc*.
  • Free Food on shift.
  • Pension & Life Assurance.
  • 50% discount on food and drink when you're not working.
  • Wagestream gives you access to up to 40% of your earned wages before payday.
  • Wellbeing Support for you and your family.
  • Referral Bonus of £1000 for referring managers.
  • Development and progression opportunities.

About Us:

Pizza Express has been a beloved brand since 1965, bringing delicious pizza to the UK and growing into a multichannel, international brand. Our values are:

  • Head: we're customer-centric, commercially minded and obsessed by performance in all we do.
  • Heart: we show our heart, are honest with each other and value everyone's diverse strengths.
  • Home: we create a home, where everyone has a place at our marble table and can truly express themselves every day.

Our salary range is between £40,000 and £55,000 per annum, depending on experience, plus bonuses and benefits. If you are a motivated and ambitious individual looking for a new challenge, please apply today



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