Shop Manager Assistant

3 weeks ago


Norwich, Norfolk, United Kingdom CV-Library Full time

About the Role

As an Assistant Store Manager at Claire's, you will support your Store Manager with the following key responsibilities:

  1. Sales and Profit: Drive and achieve retail store targets by effectively managing sales and profit.
  2. Customer Service: Deliver exceptional customer service by ensuring a high level of customer satisfaction.
  3. Store Operations: Maintain a well-organized and efficient store environment.
  4. Commerciality: Ensure your store is well merchandised and commercially correct.
  5. Team Leadership: Assist Store Manager in training and coaching the store team to enhance their skills and career development.
  6. Ear Piercing: You will receive full training.

About Claire's

A leading high street fashion retailer with over 3000 stores globally, we specialize in fashionable jewelry, accessories, and cosmetics products. Our core customer ranges from children to young women, accommodating all moods, attitudes, and styles, including feminine and pretty, unique/individual, and the latest catwalk trends. We are a fun place to work and encourage all store members to wear our products. We support your development.

About You

  1. High school diploma or equivalent required.
  2. Minimum one year retail management experience.
  3. Excellent verbal/written communication and organizational skills.
  4. Basic computer skills.
  5. Sound understanding of mathematics and strong reading comprehension skills.
  6. Understands the importance of Customer Service.
  7. Ability to analyze sales reports and strategically problem-solve.
  8. Ability to stand during scheduled shifts.
  9. Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally.
  10. Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting customers.
  11. Ability to operate POS system.

Claire's is an equal opportunity employer committed to diversity, equity, and inclusion. We encourage applications from members of all underrepresented groups, including those with disabilities. Please inform us of the accommodation(s) that you may require.



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