Hotel Operations Manager

3 weeks ago


Bideford, Devon, United Kingdom Card Factory Full time
Job Overview

Location: Atlantic Village Bideford

Contracted Hours Available: 10 hrs

We are seeking a highly motivated and customer-focused individual to join our Card Factory team as a Team Leader. As a key member of our store team, you will play a vital role in delivering exceptional customer experiences and driving commercial growth.

As a Team Leader, you will be responsible for supporting the Store Manager in achieving their goals and developing a team culture that prioritizes customer satisfaction. You will lead by example, demonstrating excellent leadership skills and a passion for delivering outstanding service.

Key Responsibilities:

  1. Provide exceptional customer service, ensuring a positive experience for every customer.
  2. Lead and motivate the store team, promoting a culture of excellence and teamwork.
  3. Monitor and analyze store performance data, identifying areas for improvement and implementing effective solutions.
  4. Develop and maintain strong relationships with customers, colleagues, and stakeholders.
  5. Stay up-to-date with company initiatives and policies, ensuring seamless implementation in the store.


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