Account Specialist

1 month ago


London, Greater London, United Kingdom Hootsuite Inc. Full time

We're seeking a skilled Account Specialist to join our team at Hootsuite Inc. in Bucharest or remotely across Romania. As an Account Specialist, you will be responsible for maintaining day-to-day contact with our existing customers at scale, providing timely answers to questions, and driving customer health and experience.

Key responsibilities include:

  • Maintaining low-touch day-to-day contact with customers for our pooled accounts at scale.
  • Driving renewals, upsells, and expansion in your low ARR accounts by focusing on customer engagements at scale and educating customers on Hootsuite's value proposition.
  • Providing weekly forecasts and maintaining rolling forecasts, including monitoring and reporting account data health.
  • Consistently contributing to generating team pipeline of upsell/product add-ons upon contract renewal or during service period to meet or exceed expansion targets.
  • Demonstrating understanding of contract terms and processes to maximize contract value and efficiency, as well as ensuring a seamless customer experience.

Requirements:

  • 2-4 years of sales or customer success experience, preferably as an Account Executive, or Customer Success Associate or Customer Support Advocate.
  • Fluent in French and English.
  • Strong ability to articulate product features in an easy-to-understand language to inspire sales, build trust, and establish long-term relationships.
  • Strong communication and presentation skills via various platforms, including by phone, video, email.
  • Customer Focus: Demonstrates a desire to proactively help and serve internal/external customers to meet their needs.


  • London, Greater London, United Kingdom Hays Specialist Recruitment Limited Full time

    Your new role as a Construction Account Handler at Hays Specialist Recruitment Limited means you will be working with leading Insurance Intermediaries in the construction sector. Whether you are a large nationwide corporate company or an industry specialist, they offer their knowledge and expertise to give their clients the best possible service.Due to the...


  • London, Greater London, United Kingdom The Specialist Works Full time

    About the RoleThe Specialist Works, a leading independent media and marketing services agency, is seeking an experienced Media Planning and Account Management Specialist to join their team.Key Responsibilities:Develop and implement effective media plans for clients in Ireland, focusing on print media channels such as door drops and newspaper inserts.Manage...


  • London, Greater London, United Kingdom Marc Daniels Specialist Recruitment Ltd Full time

    Marc Daniels Specialist Recruitment Ltd is seeking an Italian Speaking Accounts Payable Analyst to join a global company in Central London.This is a hybrid opportunity that requires extensive accounts payable experience and fluency in Italian.The ideal candidate will process a high volume of vendor invoices in Italian and English, ensuring accuracy and...

  • Financial Accountant

    4 weeks ago


    London, Greater London, United Kingdom Hays Specialist Recruitment Full time

    Your new role in a collaborative finance team at Hays Specialist Recruitment requires a Part-qualified / qualified / QBE Accountant with strong Financial Accounting experience. Your responsibilities will include carrying out monthly balance sheet reconciliations, leading on all trading subsidiary matters, and ensuring tax compliance, including VAT and...


  • London, Greater London, United Kingdom Marc Daniels Specialist Recruitment Ltd Full time

    Accounts Payable Analyst RoleMarc Daniels Specialist Recruitment Ltd is seeking a skilled Italian Speaking Accounts Payable Analyst to join their global team.The ideal candidate will have extensive experience in accounts payable and fluency in Italian, with the ability to process high volumes of vendor invoices accurately and efficiently.This role involves...

  • Accounting Specialist

    4 weeks ago


    London, Greater London, United Kingdom Consortia Full time

    Accounting SpecialistWe are seeking an experienced accounting specialist to join our team at

  • Accounting Specialist

    4 weeks ago


    London, Greater London, United Kingdom Tao group Full time

    We are seeking an Accounting Specialist with strong analytical and problem-solving skills to join our team at {company}.As an Accounting Specialist, you will be responsible for preparing and reviewing financial statements, managing accounts payable and receivable, and ensuring compliance with accounting regulations.The ideal candidate will have a strong...


  • London, Greater London, United Kingdom Balens Specialist Insurance Brokers Full time

    Role Overview: We are seeking an Insurance Account Manager to join our dynamic team at Balens Specialist Insurance Brokers. This role will be responsible for developing and nurturing existing client relationships, identifying growth opportunities, and collaborating with the wider team to ensure successful conversion of opportunities.


  • London, Greater London, United Kingdom Hays Specialist Recruitment Limited Full time

    Your new role at Hays Specialist Recruitment Limited is a permanent opportunity for an Accounts Payable Assistant within a well-renowned not-for-profit organisation in Central London.Responsible for managing the entire accounts payable process, ensuring timely and accurate processing of invoices and payments.Prepare and process electronic transfers, ACH...


  • London, Greater London, United Kingdom Hays Specialist Recruitment Limited Full time

    About the Role:Hays Specialist Recruitment Limited is seeking a Financial Accountant to join one of the UK's leading food & beverage companies. As a Financial Accountant, you will play a crucial role in ensuring financial record accuracy.Key Responsibilities:Financial Reporting: Prepare the annual statutory accounts under FRS 102 and ensure compliance with...


  • London, Greater London, United Kingdom Hays Specialist Recruitment Limited Full time

    About Your New CompanyHays Specialist Recruitment Limited is a leading expert in the field of luxury hotel chains. With a strong presence in the UK and Europe, the company continues to expand its operations both domestically and internationally.Your New RoleWe are seeking a highly skilled accountant to join our team as a Senior Financial Accountant. The...

  • Accounting Specialist

    4 weeks ago


    London, Greater London, United Kingdom Sharps Bedrooms Limited Full time

    We are seeking a highly skilled Accounting Specialist to join our team.Responsibilities include:Preparation and review of financial statementsMaintenance of accurate and up-to-date financial recordsIdentification and resolution of accounting discrepanciesCollaboration with internal teams to ensure financial complianceAs an Accounting Specialist, you will...

  • Accounting Specialist

    4 weeks ago


    London, Greater London, United Kingdom Dornan Full time

    Job Title: Accounting SpecialistAbout the Role:We are seeking a highly skilled Accounting Specialist to join our team. The successful candidate will be responsible for maintaining accurate and up-to-date financial records, preparing financial reports, and ensuring compliance with relevant laws and regulations.Key Responsibilities:Maintain accurate and...

  • Accounting Specialist

    4 weeks ago


    London, Greater London, United Kingdom Howden Group Holdings Full time

    About the RoleAt Howden, we're looking for a skilled professional to join our team as an Accounting Specialist. In this role, you'll be responsible for full ownership of allocated Coverholder accounts, including drafting agreements, reviewing risk level data, and preparing reports for underwriters.Key ResponsibilitiesManaging Coverholder accounts, including...

  • Accounts Specialist

    4 weeks ago


    London, Greater London, United Kingdom BV Recruitment Ltd Full time

    About our role: We are seeking an experienced Accounts Specialist to join our team at BV Recruitment Ltd. As an Accounts Specialist, you will be working with a variety of clients from the film, TV, creative, and media sectors.Key responsibilities include:Preparing statutory accounts, tax returns, and VAT returnsManaging client portfolios and providing expert...


  • London, Greater London, United Kingdom The Specialist Works Full time

    Role OverviewWe are seeking an experienced Audio Visual Media Buying and Planning Specialist to join our team at The Specialist Works. As an AV Media Buying and Planning Specialist, you will play a key role in planning and buying TV advertising campaigns on behalf of our clients.Key ResponsibilitiesCoordinate the day-to-day administration of multiple...


  • London, Greater London, United Kingdom Service Care Solutions Ltd Full time

    Job Title: Accounting SpecialistSalary Range: £38,000 - £48,000 per yearLocation: [insert location]Service Care Solutions Ltd is a leading provider of staffing solutions and we are looking for a highly skilled Accounting Specialist to join our team. The successful candidate will be responsible for managing client portfolios, ensuring compliance with...


  • London, Greater London, United Kingdom Marc Daniels Specialist Recruitment Ltd Full time

    Company OverviewMarc Daniels Specialist Recruitment Ltd is a leading recruitment agency based in London.We are working with a well-established FTSE 100 business to find a skilled professional to lead their General Accounting team.

  • Accounting Specialist

    4 weeks ago


    London, Greater London, United Kingdom Publicis Re:Sources Global Full time

    About the RoleWe are seeking a highly skilled and organized Accounting Specialist to join our team at {company}. As an Accounting Specialist, you will be responsible for maintaining accurate financial records, preparing financial reports, and analyzing data to inform business decisions.ResponsibilitiesMaintain accurate and up-to-date financial recordsPrepare...


  • London, Greater London, United Kingdom Hays Specialist Recruitment Limited Full time

    Are you an experienced accountant looking for a short-term assignment in the insurance sector?Hays Specialist Recruitment Limited is currently working with a global insurance company who require a Senior Insurance Accountant for a short-term contract position.This role will be based in Central London and will play a critical part within the company by...