Dog Daycare Operations Manager

1 day ago


Billericay, Essex, United Kingdom Billericay Doggiedaycare Full time

At Billericay Doggie Daycare, we are seeking a highly skilled and experienced individual to fill the role of Dog Daycare Operations Manager.

About Us

We are a leading provider of dog daycare services in Billericay, dedicated to providing a safe and enjoyable environment for our canine guests. Our outdoor daycare has been awarded a 5***** Outstanding rating by Chelmsford Council.

Job Description

We offer a competitive salary of £30,000 - £40,000 per annum, depending on experience, as well as excellent benefits and opportunities for professional growth and development.

The successful candidate will have proven experience in a managerial role, preferably in a dog daycare or similar animal care setting. They will possess exceptional leadership skills, with the ability to motivate and inspire a team.

  • Oversee the daily operations of the daycare facility, including scheduling, staff management, and ensuring optimal customer service.
  • Create and implement comprehensive care plans, ensuring the physical and emotional well-being of all dogs under our care.
  • Develop and lead engaging activities and playgroups that promote socialization, exercise, and mental stimulation for our furry guests.
  • Train and mentor staff members, providing guidance, feedback, and ongoing support to ensure their professional growth and development.
  • Maintain a clean and organized facility, adhering to strict hygiene and safety protocols.
  • Manage client relationships by addressing inquiries, concerns, and requests promptly and professionally.
  • Monitor and maintain inventory levels, ordering supplies as needed.

The ideal candidate will have a strong knowledge of dog behavior, breed characteristics, and appropriate playgroup dynamics. Excellent communication and interpersonal skills are essential, with the ability to build and maintain positive relationships with clients, staff, and vendors.

Requirements
  • Proven experience in a managerial role, preferably in a dog daycare or similar animal care setting.
  • Exceptional leadership skills with the ability to motivate and inspire a team.
  • Strong knowledge of dog behavior, breed characteristics, and appropriate playgroup dynamics.
  • Excellent communication and interpersonal skills, with the ability to build and maintain positive relationships with clients, staff, and vendors.
  • Detail-oriented with strong organizational and problem-solving skills.
  • A genuine love and understanding of dogs, with a passion for providing top-notch care.
  • Level 3 Animal Management or equivalent.

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