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Catering Assistant

2 months ago

Liverpool, Liverpool, United Kingdom ISS Full time

About the Role

We are seeking a highly skilled and enthusiastic Catering Assistant - Hospitality Expert to join our team at ISS. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and creating a warm and welcoming environment for our guests.

Key Responsibilities

  • Provide outstanding customer service and ensure that all guests receive a warm and friendly welcome.
  • Work collaboratively with colleagues to maintain a clean and safe environment, ensuring that all facilities and equipment are in good working order.
  • Assist with the preparation and serving of food and beverages, ensuring that all food safety and hygiene standards are met.
  • Develop and maintain relationships with guests, colleagues, and other stakeholders to ensure a positive and inclusive experience.
  • Identify opportunities for improvement and suggest innovative solutions to enhance the guest experience.

About You

We are looking for a motivated and enthusiastic individual who is passionate about delivering exceptional customer service. You will have a strong ability to work independently and as part of a team, with excellent communication and interpersonal skills.

Requirements

  • Previous experience in a customer-facing role, preferably in the hospitality or catering industry.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and guests.
  • Ability to work independently and as part of a team, with a strong focus on delivering exceptional customer service.
  • Basic knowledge of food safety and hygiene standards, with a willingness to learn and develop your skills.

About ISS

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. We are committed to delivering exceptional customer service and creating a positive and inclusive experience for our guests.