Maintenance Contract Coordinator

4 weeks ago

Bristol, Bristol, United Kingdom ThriveSW Limited Full time
Job Overview

ThriveSW Limited is seeking a skilled Contract Support Administrator or Helpdesk Coordinator to join our team. As a Maintenance Contract Coordinator, you will be responsible for planning and coordinating tradespeople who work on responsive maintenance contracts.

Key Responsibilities:

  • Coordinate and schedule engineers' diaries to ensure efficient maintenance operations
  • Develop and maintain strong relationships with customers and internal stakeholders
  • Process and manage maintenance requests in a timely and effective manner
  • Collaborate with the helpdesk team to resolve customer queries and issues

Requirements:

  • Strong administrative and customer service skills
  • Experience in a maintenance helpdesk or similar environment
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Excellent communication and problem-solving skills

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment

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