Financial Advisory Specialist

22 hours ago


Bromsgrove, Worcestershire, United Kingdom IDEX Consulting Ltd Full time
Job Summary

We are seeking a skilled Financial Advisory Specialist to join our Customer Care Team in Bromsgrove. As a key member of our team, you will play a critical role in delivering exceptional customer service and ensuring regulatory compliance.

The successful candidate must have experience within the financial industry and be studying towards or have achieved their Level 4 Regulated Diploma in Financial Planning.

The salary for this position is estimated to be between £35,000 - £50,000 per annum, dependent on experience and qualification status.

Key Responsibilities
  • Investigate client complaints and formulate client responses following the firm's standard complaints procedure
  • Analyze customer feedback processes and implement improvements
  • Deliver high-quality customer service and support
  • Review regulatory updates and ensure compliance


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