Fashion Retail Administrator

2 weeks ago

London, Greater London, United Kingdom END. Full time

At END., we're looking for a highly organized and detail-oriented Buying & Merchandising Administrator to join our team. As a key member of our Buying & Merchandising team, you will be responsible for providing administrative support to our buyers and merchandisers, ensuring the smooth operation of our purchasing process.

Key Responsibilities:

  • Assist buyers during market by downloading line sheets, writing orders using the in-house END range plan tool, and entering orders onto portals.
  • Verify order confirmations and process order amendments in the system while managing enquiries.
  • Gather customs data, RRP's, and ensure all information is accurate and up to date before raising purchase orders.
  • Proactively upload and manage purchase orders in alignment with the critical path to meet seasonal targets.
  • Make amendments to purchase orders as required by the Buyer, Merchandiser, ASN or Goods In teams.
  • Manage system cancellations as directed by the Buying & Merchandising Team, conducting weekly monitoring of under-delivered styles.
  • Handle product name changes, category changes, colour changes, and price adjustments (Selling & Retail) as well as product resyncs between D365 and Magento.
  • Chase intake from brands and monitor expired delivery windows, as well as under-delivered units, providing feedback to the wider team in weekly trade meetings and taking appropriate action.
  • Collaborate with Buying & Merchandising Team, Warehouse, and brands to address product queries prior to deliveries, ensuring efficient stock processing and timely resolution of discrepancies.
  • Manage files and documents (Sharepoint, ST Reports, B2B Logins etc).
  • Attend and contribute to weekly meetings by communicating insights from reports, key deliveries/launches, and brand initiatives, conduct system testing, handle Return to Vendor processes, support in coordinating launches/launch dates, and manage ad-hoc administrative tasks.

Requirements:

  • Skilled problem solver with a proactive and organized approach, adept at multitasking and meeting tight deadlines while maintaining meticulous attention to detail.
  • Excellent communicator, both verbally and in writing, fostering strong relationships across the teams and internal stakeholders & brands.
  • Preferred qualifications in a relevant field ideally with some retail experience.
  • Proficient in Microsoft Excel for data analysis and reporting, adept at utilizing formulas and numerical functions to extract insights and generate reports, demonstrating strong analytical skills.
  • Passionate about fashion, trends, and consumer behavior, with a desire to continuously learn how to grow within the retail industry.
  • Familiarity with retail management systems is advantageous.
  • Proactive mindset, with a willingness to take on new challenges in a fast-paced, dynamic environment.

What We Offer:

  • 29 days holidays (including bank holidays and birthday)
  • Company pension scheme
  • Generous staff discount
  • Access to Employee Assistance Programme
  • Opportunities for professional development and career progression

Our core values underpin everything we do as a business. We always put our customers first, are passionate and dedicated, and strive for excellence. To achieve this, we are positive and collaborative and keep it simple.

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