IT Support Specialist
3 weeks ago
As an IT Support Specialist at beBee Professionals, you will be responsible for providing technical assistance and troubleshooting support to users experiencing IT-related issues. Your duties will include installing, configuring, and maintaining computer hardware, software, and peripherals, as well as diagnosing and resolving hardware and software problems remotely and onsite. You will also be responsible for documenting support tickets, resolutions, and procedures in a helpdesk system and training end-users on IT systems and software applications.
Key Responsibilities:
- Provide technical support and troubleshooting assistance to users.
- Install, configure, and maintain computer hardware, software, and peripherals.
- Diagnose and resolve hardware and software problems.
- Document support tickets and procedures.
- Train end-users on IT systems and software applications.
Requirements:
- Associate degree or technical certification in Information Technology or related field.
- Strong technical skills and knowledge of computer hardware, software, and operating systems.
- Excellent problemsolving and customer service skills.
- Ability to prioritize and manage multiple tasks in a fastpaced environment.
- Experience in IT support or a helpdesk role preferred.
Benefits:
- Competitive salary and benefits package.
- Opportunities for professional development and certification.
- Exposure to cuttingedge technology and projects.
- Supportive and collaborative work environment.
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Easington, Durham, United Kingdom beBee Professionals Full timeJob Summary: We are seeking a skilled IT Support Specialist to join our team at beBee Professionals. The successful candidate will provide technical assistance and troubleshooting to users experiencing IT-related issues. Key responsibilities include installing, configuring, and maintaining computer hardware, software, and peripherals, as well as documenting...
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