Lead Retail Operations Manager

3 days ago


Watford, Hertfordshire, United Kingdom DFS Furniture PLC Full time

We are seeking an exceptional Area Manager to join our team at DFS Furniture PLC. As a key member of our leadership team, you will be responsible for driving store performance and delivering an exceptional customer experience.

About the Role

The successful candidate will have a proven track record in motivating and coaching teams to achieve high levels of performance. You will be confident in your ability to set standards and ensure that customer needs are met through effective leadership and management.

You will be based in Watford, UK, and will be responsible for leading a team of retail professionals to deliver outstanding results in a fast-paced environment.

Key Responsibilities
  • Lead a team of retail professionals to deliver exceptional customer service
  • Drive store performance through effective sales strategies and team management
  • Implement company initiatives and policies to improve customer satisfaction and employee engagement

We offer a competitive salary package, including a basic salary of £27,579 - £52,000 per annum, plus additional benefits such as a company pension scheme, life assurance, and enhanced maternity and paternity pay.

What We Offer
  • A great basic salary with additional bonus elements
  • A Company Pension Scheme
  • Life Assurance
  • Employee Assistance Programme for all colleagues
  • Enhanced Maternity and Paternity Pay
  • 30% discount across the group and 15% for friends and family
  • High street Discounts with 100's of great brands
About DFS Furniture PLC

DFS Furniture PLC is a market-leading business with a rich history dating back to 1969. We offer a fantastic customer experience through our network of stores and digital platforms, making our products accessible to all.



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