Automotive Sales Director

3 weeks ago


Maidstone, Kent, United Kingdom Lookers Full time
Job Title: Automotive General Sales Manager

As a key member of our team, you will be responsible for leading by example and demonstrating exceptional customer service skills. Your role will involve overseeing the day-to-day operations of the showroom, including vehicle valuations and sales, as well as supervising the vehicle journey from workshop preparation to imaging and showroom presentation.

Key Responsibilities:
  • Manage the full sales process, from initial inquiry to final sale, ensuring a seamless customer experience.
  • Supervise and develop the skills of your team, providing regular feedback and coaching to ensure they meet their targets.
  • Implement and monitor department targets and brand KPIs, ensuring we meet our sales and customer service goals.
  • Ensure full compliance with FCA regulations within the Sales Department.
Requirements:
  • Prior experience in a similar premium automotive environment, with a proven track record in transactional sales and delivering exceptional customer service experiences.
  • Excellent communication and interpersonal skills, with the ability to influence and negotiate sales.
  • Experience monitoring financial performance against budget and identifying areas for improvement.
About Lookers:

We are a leading motor vehicle retailer, representing 32 vehicle manufacturers and operating over 150 franchised dealerships across the UK and Ireland. We offer a competitive benefits package, including enhanced holidays, eligibility to join our car scheme, and critical illness cover after two years. We also provide opportunities for career development and recognition through our annual Lookers Excellence Awards.



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