Retail Learning and Development Manager
4 days ago
Naylor's Equestrian Llp is a leading omnichannel retailer with over 90,000 colleagues across 4,500 stores in 36 countries. We offer competitive benefits and opportunities for growth and development.
Job DescriptionThe Retail Learning and Development Manager will be responsible for executing a development strategy to enhance performance in retail. This involves identifying, designing, implementing, and evaluating training initiatives to improve operational and leadership knowledge and skillsets among colleagues and management.
Key Responsibilities:- Deliver performance-focused development sessions and coaching activities to retail audiences in virtual and face-to-face settings.
- Work with area and regional managers to improve team KPI delivery, identify trends, and develop effective individual and team development activities.
- Conduct follow-up activities to ensure impact after development interventions and inform further learning needs.
- Role-model a growth mindset by staying up-to-date with current Learning & Development theory and adult learning principles.
- Curate high-quality content to encourage social and self-directed learning across the group.
- Uphold ILM Assured quality standards in delivering programmes that align.
- Effectively scope learning needs within the retail arena using data and evidence.
- Coach individuals for personal and professional development.
- Work with the retail team to ensure new initiatives are embedded into the workforce.
- Excellent communication skills and stakeholder management.
- Competency in individual and group coaching skills and techniques.
- High-quality, passionate, and inclusive learning facilitation skills.
- A proven track record of delivering learning activity focused on performance development and aligned to business objectives.
- Experience in scoping and designing engaging learning experiences.
- A strong commercial mindset with data analysis skills.
- Strong project management skills.
- Excellent computer literacy skills, including MS Office.
- Avid learner with a desire for personal and professional development.
- Incremental holiday allowance.
- Staff discount on qualifying purchases across Group retail stores and online.
- Exclusive colleague bike discount scheme.
- Discounted gym membership.
- Personal development opportunities.
- Access to Apprenticeships and accredited qualifications.
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