Customer Service Executive
4 weeks ago
We are seeking an experienced Customer Service Executive to join our team in Long Eaton. As a key member of the Wallace Hind Selection LTD team, you will play a pivotal role in delivering exceptional customer service and ensuring the smooth resolution of customer issues.
The ideal candidate will have experience within the Furniture, Fabrics or Textiles industries, although this is not essential. We welcome applications from individuals with a strong background in customer service and a passion for providing excellent support to customers.
Key responsibilities include:
- Actioning and resolving service complaints in a timely manner
- Processing customer orders and service requests
- Negotiating allowances and goodwill gestures with customers
- Managing stock levels of service parts
- Providing feedback on patterns of service complaints and trends to senior management
You will be responsible for working closely with the Customer Service Manager and other stakeholders to ensure seamless communication and issue resolution. Excellent written and verbal communication skills are essential for this role, as you will need to effectively communicate with customers, colleagues, and senior management.
In return for your hard work and dedication, we offer a competitive salary package, including:
- A salary range of £25,000 - £35,000 per annum, depending on experience
- 24 days' annual leave, plus bank holidays and your birthday off
- Employee Assistance Programme
- Life Assurance
This is an excellent opportunity for a motivated and customer-focused individual to join our team and make a real impact on our business. If you are passionate about delivering exceptional customer service and have the skills and experience to match, please apply now.
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Customer Service Supervisor
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Customer Service Operations Manager
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Customer Service Logistics Coordinator
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Ambassador
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Customer Service Representative
2 months ago
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Customer Service Specialist
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Customer Service Representative
4 days ago
Leicester, Leicester, United Kingdom Sales Friends Full timeJob DescriptionWe are seeking a highly skilled Customer Service Representative to join our team at Sales Friends. As an External Sales Support Specialist, you will play a vital role in supporting our External Sales Team by providing exceptional customer service, swift responses to enquiries, and daily problem-solving.This includes liaising with customers,...
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Customer Service Representative
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Customer Service Representative
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Customer Service Associate
1 month ago
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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