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Director of Operations

1 month ago

East Liverpool, Ohio, United Kingdom Liverpool Women's NHS Foundation Trust Full time
Job Title: Director of Operations

The Director of Operations will play a key role in supporting the Divisional Manager in providing operational management and business development of designated clinical specialty services within the Division.

Key Responsibilities:
  • Provide timely, efficient, and effective operational management support to the Divisional Manager and speciality leads to ensure that services are responsive and provided to the highest clinical and performance standards.
  • Support the development and implementation of projects and business cases to improve cost, service delivery, and patient experience in key speciality areas.
  • Ensure continuous improvement of performance and quality targets.
  • Support the Divisional Manager in the development and implementation of local standard operating procedures.
  • Review and develop services, including data collection for drafting business plans and developing policies and/or procedures.
Performance Management:
  • Analyse complex performance management information for the defined specialities and develop plans to mitigate issues.
  • Collate, interpret, and report highly complex performance information to a wide audience.
  • Responsible for ensuring the effective monitoring of the patient pathway takes place and all appointments are within parameters.
  • Provide the Divisional Manager with up-to-date information on waiting list numbers and waiting times.
Finance Management / Business Planning:
  • Budget holder for administration budgets.
  • Support the Divisional Manager with the monitoring of finance performance data for the specialities and suggest measures to mitigate financial risks.
  • Help to ensure that clinical and operational teams within the specialties understand and work within the Trust's financial framework.
Human Resource Management:
  • Support the Divisional Manager and speciality lead by ensuring that workforce performance issues are escalated and actions are in place to address issues.
  • Line management of administrative and support staff as necessary.
  • Be responsible for the recruitment, contractual changes, and retention of administration staff.
Risk and Governance:
  • Be responsible for implementing and maintaining an active department risk register and ensure actions are completed and reported.
  • Report all incidents and risks through the Trust's reporting system.

This is an exciting opportunity to join the Liverpool Women's NHS Foundation Trust and contribute to the delivery of high-quality patient care.