Technical Support Contract Expert

2 weeks ago


Manchester, United Kingdom Adecco UK LTD Full time
Job Summary:

We are seeking a skilled Helpdesk Administrator to join our client's team on a 6-month contract basis. As a Helpdesk Administrator, you will provide essential technical support to our client's squad and contribute to the success of our client's team.

About the Role:

This contract opportunity offers competitive daily rates of £200-£250 (inside IR35 via umbrella). The contract length is 6 months, providing a stable and secure working arrangement. You will have the flexibility to work both remotely and in our client's City Centre office, conveniently located just a 9-minute walk from Deansgate train station and Deansgate-Castlefield tram station.

Your Key Responsibilities:
  • Provide technical support to the squad, ensuring timely and effective resolution of incidents and problems.
  • Support the Squad Lead and Lead Analysts in maintaining professional communications.
Your Requirements:
  • A background in the Telecommunication industry.
  • Proficiency in incident and problem management, change management, and release & deployment management.
  • Desire to continuously develop and master ITIL fundamentals and Agile methodologies.
Perks of the Role:
  • Holiday pay in line with UK regulations.
  • Opportunities for career development and growth.
  • A dynamic and supportive team environment.


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