Dynamics Functional Consultant

1 week ago


Guildford, Surrey, United Kingdom ClearCourse Full time

About the Role

We are seeking a highly skilled Functional Consultant to join our team at ClearCourse. As a Functional Consultant, you will play a key role in delivering our Membership management solution, working closely with a Project Manager to design and scope customer membership solution needs and requirements.

Key Responsibilities

  • Advise, build and maintain membership systems according to customer needs and specifications
  • Develop excellent all-round customer relations at all levels
  • Be actively involved from late sales through to handover to our support team
  • Identify and clearly document customers' business requirements and processes aligning them to the Silverbear solution
  • Deliver the CRM and Portal configuration, customisation and guide the implementation of the solution within each project

Desirable Attributes and Experience

  • Minimum 5 years professional experience in a software/IT environment/membership management
  • Proven record of having responsibility and managing multiple workloads with time-critical deliverables
  • Experience of working in the Membership Management space
  • Able to demonstrate use of a project management methodology
  • Strong written & oral communication skills
  • CRM experience
  • Microsoft Dynamics 365 (Customer Engagement) Experience
  • Microsoft Power Platform Knowledge & Experience

ClearCourse Employee Benefits

  • Life Assurance and private medical cover with cash plan
  • Group Income Protection and enhanced Company Pension
  • Enhanced maternity, paternity and adoption pay
  • Generous training budgets and reimbursement for professional memberships
  • Hybrid-working model with 25 days annual leave
  • 24/7 employee assistance programme including Peppy Health App
  • Bike to Work Scheme
  • Generous Recruitment referral scheme
  • Additional flexible benefits with the Perkbox platform, providing discounts and freebies from major retailers


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