Dynamics Functional Consultant
1 week ago
About the Role
We are seeking a highly skilled Functional Consultant to join our team at ClearCourse. As a Functional Consultant, you will play a key role in delivering our Membership management solution, working closely with a Project Manager to design and scope customer membership solution needs and requirements.
Key Responsibilities
- Advise, build and maintain membership systems according to customer needs and specifications
- Develop excellent all-round customer relations at all levels
- Be actively involved from late sales through to handover to our support team
- Identify and clearly document customers' business requirements and processes aligning them to the Silverbear solution
- Deliver the CRM and Portal configuration, customisation and guide the implementation of the solution within each project
Desirable Attributes and Experience
- Minimum 5 years professional experience in a software/IT environment/membership management
- Proven record of having responsibility and managing multiple workloads with time-critical deliverables
- Experience of working in the Membership Management space
- Able to demonstrate use of a project management methodology
- Strong written & oral communication skills
- CRM experience
- Microsoft Dynamics 365 (Customer Engagement) Experience
- Microsoft Power Platform Knowledge & Experience
ClearCourse Employee Benefits
- Life Assurance and private medical cover with cash plan
- Group Income Protection and enhanced Company Pension
- Enhanced maternity, paternity and adoption pay
- Generous training budgets and reimbursement for professional memberships
- Hybrid-working model with 25 days annual leave
- 24/7 employee assistance programme including Peppy Health App
- Bike to Work Scheme
- Generous Recruitment referral scheme
- Additional flexible benefits with the Perkbox platform, providing discounts and freebies from major retailers
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