Care Coordinator

1 week ago


Hull, Kingston upon Hull, United Kingdom Eastgate Medical Group Full time
Job Title: Clinical Support Assistant

The Eastgate Medical Group is seeking a skilled Clinical Support Assistant to join our team at Hastings Medical Centre.

This is a demanding yet rewarding role that requires a high level of organizational skills and attention to detail. As a Clinical Support Assistant, you will be the first point of contact for patients accessing our services, providing administrative support and ensuring the smooth running of the practice.

Main Responsibilities:

  • Deal with patient enquiries professionally and in a confidential manner.
  • Provide administrative support, including new patient registrations, appointments diary and templates, and on-call rota.
  • Signpost patients to the most appropriate services, working to surgery protocols.
  • Provide cover for staff holiday and sickness.

About Us: The Eastgate Medical Group is a GP Practice delivering high-quality healthcare in west Hull. We are part of the Symphonie Ltd Primary Care Network and work collaboratively with other practices in the area.

Person Specification:

  • Essential:
    • Manage patient conversations sensitively and work accurately.
    • Excellent IT skills, including Microsoft and email.
    • Strong organisational skills and excellent administration skills.
  • Desirable:
    • Experience of EMIS Web/SystmOne/Vision clinical systems.

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