Care Coordinator
1 week ago
The Eastgate Medical Group is seeking a skilled Clinical Support Assistant to join our team at Hastings Medical Centre.
This is a demanding yet rewarding role that requires a high level of organizational skills and attention to detail. As a Clinical Support Assistant, you will be the first point of contact for patients accessing our services, providing administrative support and ensuring the smooth running of the practice.
Main Responsibilities:
- Deal with patient enquiries professionally and in a confidential manner.
- Provide administrative support, including new patient registrations, appointments diary and templates, and on-call rota.
- Signpost patients to the most appropriate services, working to surgery protocols.
- Provide cover for staff holiday and sickness.
About Us: The Eastgate Medical Group is a GP Practice delivering high-quality healthcare in west Hull. We are part of the Symphonie Ltd Primary Care Network and work collaboratively with other practices in the area.
Person Specification:
- Essential:
- Manage patient conversations sensitively and work accurately.
- Excellent IT skills, including Microsoft and email.
- Strong organisational skills and excellent administration skills.
- Desirable:
- Experience of EMIS Web/SystmOne/Vision clinical systems.
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