Administrative Director

Sharpsmart UK is a leading international business that provides essential services to the healthcare industry. Our vision is to make healthcare safer, and we have achieved this through innovative safety products and clinically-focused waste services.

We are seeking an experienced Administrative Director to join our team in the UK. The successful candidate will be responsible for providing high-quality administration, managing processes, and coordinating with our operational and transport teams.

• Managing customer orders from point of order placement to clean submittal and billing
• Analyzing data against requests to confirm requirements and coordinating internal departments to accommodate customer requests
• Working towards Service Level Agreements and ROI standards
• Reviewing and interpreting data sets to obtain information to submit performance metrics/reports and drive efficiencies
• Maintaining accurate electronic and hardcopy records, files, and documentation
• Managing inventory of office consumables and leading on office initiatives to maintain standards
• Constantly looking for new ways to improve administrative processes
• Leading the site administrative team to include training and performance management

• 2+ years of administrative experience (retail, operational, hospitality, or corporate)
• Strong knowledge of administrative processes and procedures
• Intermediate to Advance with computer systems (Microsoft Office suite)
• Strong communication skills both written and verbal
• Proven experience in improving processes and procedures
• A positive 'can-do' attitude and approach to responsibilities with an ability to meet new challenges and changes with an open mind
• Ability to react positively with sudden and unexpected changes in demand
• Strong attention to detail, all work accurate and performed to a high standard
• Excellent organizational skills
• Previous leadership experience

• Estimated salary: £35,000 - £45,000 per annum
• Pension
• Private Healthcare and Dental care options
• Employee benefits scheme including financial planning, gym scheme, discounts across a range of retail, days out & leisure, travel, motoring, food & drink
• Genuine investment throughout your career for professional development
• Company events and networking opportunities
• Stability as an essential service to healthcare, ensuring a non-seasonal and stable business environment