Operations Manager

2 days ago


York, York City, United Kingdom Bighornlaw Full time

Job Title: Operations Manager

About the Role:

We are seeking an experienced Operations Manager to join our team at Bighornlaw. As a key member of our restaurant leadership team, you will be responsible for managing the financial and operational aspects of our high-volume restaurant.

About You:

You must have previous experience in food service, with 2-3 years of which are in a managerial role. Our ideal candidate has exceptional organizational, communication, and problem-solving skills, as well as computer skills and experience with MS Office.

Responsibilities:

  • Deliver Excellent Quality of Visitor Satisfaction: Ensure that all visitors receive excellent quality of service when dining in the restaurant.
  • Hold Team Members Accountable: Conduct performance reviews with team members and use performance management to ensure they meet expectations.
  • Create a Comprehensive Plan: Develop a plan for the restaurant that considers market trends, local competitors, sales revenue, and expenses.
  • Examine Product and Service Quality: Examine each product and service for quality in accordance with company standards.
  • Recruit and Motivate Staff: Recruit, interview, train, and motivate restaurant staff.

Qualifications:

  • Exceptional Organizational Skills: Showcase exceptional organizational skills, including budgeting and financial management.
  • Previous Food Service Experience: Must have previous experience in food service managing food inventory levels, operating costs, and budgets.
  • Computer Skills: Computer skills and experience with MS Office are strongly desired.
  • Education: Must have a high school diploma or equivalent GED.
  • Leadership Experience: Must have 2-3 years prior experience managing a staff or in a relevant supervisory role, preferably in food service.

Salary: $60,000 - $80,000 per year, depending on experience.



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