Freight Forwarding Operations Manager
4 days ago
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Location: Immingham
Salary: £28,000 - £32,000 (dependent on experience)
Reports To: Freight Forwarding Manager
Company Overview:DMA Recruitment specialises in sourcing talented professionals for Service Led Organisations across various industries in the UK and Europe.
We are seeking a proactive and skilled Freight Forwarding Assistant to manage the smooth operation of forwarding activities. This role involves handling the entire process, from quoting to invoicing, ensuring top-tier service and operational excellence.
The ideal candidate will bring expertise in customs formalities, logistics negotiations, and a strong understanding of freight forwarding operations.
Key Responsibilities:- Oversee import and export customs formalities in the UK and abroad, including customs entries for both imports and exports.
- Utilise knowledge of systems such as Destin8.
- Manage relationships with shipping lines, particularly those serving Iberian, Italian, Benelux, and Chinese markets.
- Negotiate competitive rates with shipping lines, hauliers, and other logistics partners.
- Ensure efficient communication across all levels and provide proactive problem-solving.
- Maintain operational excellence to exceed customer expectations.
- Utilise Microsoft Excel and Word to support documentation and reporting.
Experience in freight forwarding, including understanding of logistics chains is essential.
A strong negotiating skillset and ability to stand out in a competitive market are crucial.
Proactive, team-oriented, and capable of independent work are key attributes required for this role.
An analytical thinker with a creative approach to problem-solving is necessary.
Excellent communication skills and adaptability to diverse business scenarios are highly valued.
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