Cloud Support Technician

3 weeks ago


Bournemouth, Bournemouth, United Kingdom Sterling Bridge Limited Full time
About the Role:

Sterling Bridge Limited is seeking a talented Cloud Support Technician to join our expanding Service Desk. As a key member of our team, you will provide technical support to our clients and work closely with our internal teams to resolve customer complaints.

Key Responsibilities:
  • Provide exceptional technical support to customers via phone, email, or chat
  • Analyze complex technical issues and troubleshoot solutions
  • Collaborate with internal teams to ensure timely resolution of customer complaints

Essential Requirements:
  • 1 year of experience in a similar role
  • Strong knowledge of cloud infrastructure (O365 Stack, Azure)
  • Fully qualified driver with a valid UK license

Benefits:
  • A highly competitive salary range of £25,000 - £27,000 per annum
  • Ongoing paid training and professional development
  • Regular salary reviews and growth opportunities
  • Comprehensive benefits package including gym membership and social days


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