Customer Service Ambassador
4 weeks ago
Role Overview
We are seeking a highly organized and customer-focused individual to join our team as a Receptionist. As the first point of contact for our customers, you will be responsible for providing a warm and welcoming experience from the moment they walk through the door.
Key Responsibilities
- Provide exceptional customer service by understanding each customer's needs and providing a seamless experience.
- Ensure customer-facing areas are kept clean and tidy at all times and meeting rooms are replenished with food and beverages as required.
- Handle any customer complaints with empathy and professionalism.
Why Work for Us?
- We offer a range of benefits, including 33 days holiday, a great pension, and generous commission schemes.
- We are committed to building a diverse and inclusive culture, where everyone feels valued and supported.
- We provide access to mental health support, nutritional and financial advice, and a Digital GP.
What We're Looking For
- A high standard of organization and attention to detail.
- Excellent communication and interpersonal skills.
- A customer-focused approach and a passion for delivering exceptional service.
Stratstone is an Equal Opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, age, national origin, disability, gender identity or any other protected factor.
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