Exceptional Customer Care Specialist
4 days ago
Key Responsibilities:
The Customer Experience Executive will be responsible for:
- Providing exceptional customer care, ensuring seamless issue resolution.
- Managing customer complaints, acting as the go-to person for resolving issues professionally.
- Delivering phone-based customer support, confident and clear in communication.
- Protecting customer information, upholding GDPR and data privacy standards.
Requirements:
- Experience in customer service and complaints handling.
- Strong communication skills, able to build rapport in challenging situations.
- Familiarity with the Consumer Rights Act and other relevant policies.
Benefits:
- Salary: £27,000 per annum
- Employee benefits package, including health insurance and pension scheme.
- Opportunities for professional development and career growth.
- A dynamic and supportive work environment.
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