NetSuite Operations Specialist
3 days ago
At ClearCourse, we are seeking a highly skilled NetSuite Operations Specialist to play a vital role in ensuring the effective use of Netsuite across our business. With a strong focus on technical expertise and customer service orientation, this individual will be responsible for managing support-related resources, analyzing complex issues, and undertaking Netsuite customisations, integrations, workflows, and scripts.
Key Responsibilities:- Manage support-related resources, including NetSuite Support Configuration, development of support knowledgebase, SLA reporting, upskilling, and half-yearly customer satisfaction survey.
- Analyze complex issues to find resolution and undertake Netsuite customisations, integrations, workflows, and scripts.
- Migrate acquired businesses using Ipaas tool, integrating Sales CRM data and building bank integrations when required.
- Improve, update, and maintain migration blueprints.
- 3+ years NetSuite experience, including administration and configuration using SuiteBuilder, SuiteFlow, Freemarker, and HTML.
- Management experience with a strong customer service orientation, providing technical advice, guidance, and working to SLAs.
- Experience in financially driven migrations and integrations, as well as a deep understanding of core Finance Processes.
- Experience of testing system enhancements and test management, and an experienced developer with iPaaS tool, such as Celigo.
- Estimated salary: £50,000 per year.
- Life Assurance and Group Income Protection.
- Private medical cover with cash plan.
- Enhanced Company Pension.
- Hybrid-working model with 25 days annual leave + your birthday off.
- Employee wellbeing perks - including Peppy Health, Perkbox, etc.
- Generous training budgets and reimbursement for professional memberships.
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