Part Time Hospitality Team Member
3 weeks ago
We are looking for a Part Time Hospitality Team Member to join our team at The Hoxton Shepherd's Bush. Located in the heart of Shepherd's Bush, this beautiful hotel offers 237 playfully designed bedrooms and an all-day restaurant - Chet's serving Thai American comfort food.
About the Role- This is a flexible part-time position, requiring you to work approximately 3 days a week.
- The salary for this role is around £20,000-£25,000 per annum, depending on experience.
Key Responsibilities:
- Accurately manage guest billing and financial transactions.
- Daily reports for all departments as per standard operating procedures.
- Ensure night reception tasks are completed correctly and accurately.
- Quote guests the correct rate as per the selling strategy and website.
- Answer telephone calls quickly and efficiently.
- Maintain public and back of house areas at all times.
- Keep the Reception desk clean, tidy and presentable.
- Be a member of the hotels' crisis and fire teams.
- Work confidently and independently as required.
Benefits:
- 28 days holiday per year.
- Pension scheme.
- Eligibility to bonus scheme.
- Lifetime insurance.
- Health cash plan for physical and mental wellbeing.
- Confidential hotline and mental health first aiders available.
- Free night at The Hoxton and meal for two when you first start.
- Excellent discounts across the Ennismore family.
- Opportunities to progress and switch roles within a global family of brands.
- Training, learning academies and development opportunities.
- Enhanced family leave for when expanding your family.
- Diversity and inclusion calendar of events.
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