IT Support Technician
4 days ago
Job Title: IT Support Technician
Description:
This role offers an exciting opportunity to join a dynamic team as an IT Support Technician. As part of this team, you will be responsible for providing technical support for hardware, software, and network issues.
Responsibilities:
- Provide day-to-day helpdesk support by responding to user inquiries, troubleshooting hardware, software, and network issues.
- Work on server management tasks including configuring, installing, and maintaining server hardware and software.
- Perform data centre work by managing and maintaining data centre infrastructure, monitoring operations, implementing security measures, and conducting data backups.
- Serve as an IT Helpdesk resource, assisting users with password resets, account setups, and access management.
- Fix computers, iPad, and G-Suite related issues by diagnosing problems and implementing appropriate solutions.
Requirements:
You must have a passion for IT, strong communication skills, and the ability to work as a team. Additionally, you should have a commitment to learning, experience with hardware such as building a PC, and meet the required GCSE qualifications.
Benefits:
- A competitive salary of £14,500 per annum, rising to £18,000 after completing the apprenticeship.
- 25 days holiday per annum plus bank holidays.
- Car mileage allowance for drivers with business insurance.
- Monday to Thursday 08:00 - 16:00, Friday 08:00 - 15:30 working hours.
- An onsite car park and good public transport links.
- A supportive working environment with great progression opportunities.
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