Technical Implementation Lead

2 days ago


Coventry, Coventry, United Kingdom Coventry Building Society Full time
Job Description

Estimated salary: £60,000 - £80,000 per annum.

We are seeking a Senior Technical Specialist to lead the implementation of services across our product portfolios. As a key member of our IT team, you will be responsible for ensuring that new services are successfully delivered and accepted by our business as usual support teams.

  • Manage the warranty period and early life support for new services, working closely with stakeholders and project teams to develop a proposed service transition plan.
  • Develop and communicate a clear understanding of our Service Implementation methodology, gaining support from stakeholders and driving improvement in deliverables.
  • Collaborate with product management to ensure that service-specific work products meet acceptance criteria and are fit for purpose.

The ideal candidate will have experience with ITIL V4/V3 Foundation and further qualification in Service Transition, as well as proven experience in project management methodologies for waterfall and agile development.



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