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IT Support Specialist

2 months ago

Woodstock, Oxfordshire, United Kingdom Recooty Full time
Job Summary

We are seeking a highly skilled and experienced IT professional to join our team as a Professional Services Engineer. As a key member of our team, you will play a crucial role in delivering technical solutions to our clients, ensuring the smooth operation of their IT systems, and meeting operational Key Performance Indicators.

Key Responsibilities
  • Lead technical projects from start to finish, ensuring timely and successful delivery.
  • Work closely with clients to understand their technical requirements and provide tailored solutions.
  • Provide exceptional customer service, ensuring clients are satisfied with the level of support provided.
  • Collaborate with internal teams to coordinate the deployment and implementation of technical solutions.
  • Configure and deploy software, hardware, and network infrastructure to meet client needs.
  • Document and maintain accurate records of supported networks and devices.
Requirements

To succeed in this role, you will need:

  • Proven experience in an IT support environment, preferably within an MSP.
  • Strong technical expertise in Microsoft 365, Azure, Entra ID, Intune, and Exchange management.
  • Advanced knowledge of Windows Server, including Active Directory and other server roles and features.
  • Excellent problem-solving and communication skills, with the ability to convey technical information clearly and concisely.
  • Project management skills, with experience in managing technical projects.
What We Offer

We offer a competitive salary, a dynamic and supportive work environment, and opportunities for professional growth and development. If you are a motivated and experienced IT professional looking for a new challenge, we encourage you to apply for this exciting opportunity.