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Senior Claims Adjuster

1 month ago

Brighton, Brighton and Hove, United Kingdom Nashrock Recruitment Full time

About the Role:

Nashrock Recruitment is seeking a skilled and experienced Senior Claims Adjuster to join our Property & Specialty team.

This role offers an excellent opportunity to contribute to team and regulatory compliance, while taking on key responsibilities in claim negotiations and management.

Key Responsibilities:

  • Promptly agree on valid claims and ensure they are paid.
  • Raise queries when additional information is required, and reject invalid claims.
  • Adjust the quantum of covered claims and resolve disputes.
  • Manage accurate reserves and eliminate redundant ones.
  • Liaise with co-insurers, internal/external lawyers, and adjusters.
  • Ensure compliance with all internal controls and procedures.

Regulatory Compliance & Conduct:

  • Maintain awareness of Treating Customers Fairly (TCF), Conduct Risk strategies, and Data Protection legislation (GDPR & Data Protection Act).
  • Follow all company and regulatory requirements.

Project Assistance:

  • Support team projects as required and be open to additional duties where necessary.

Relationships:

  • Internal: Collaborate across departments, including reinsurance, actuarial, and credit control.
  • External: Build and manage relationships with lawyers, loss adjusters, co-insurers, brokers, and insureds/cedants.

Authority:

You will hold a claims authority of up to USD 500,000.

Requirements:

  • Minimum 5 years of experience in handling property and marine excess of loss reinsurance claims.
  • Strong knowledge of international insurance markets, particularly legacy business.
  • Familiarity with Lloyd's minimum standards, market practices, and claims systems.
  • Proficiency in claims adjusting, negotiation, and dispute resolution.

Skills:

  • Excellent literacy and numeracy.
  • Strong communication and negotiation abilities.
  • Analytical thinking and decision-making skills.
  • Diligence and time management.
  • Ability to work independently and within a team.
  • Proficiency in Microsoft Office, ECF, ImageRight, and PINS.

Conduct Rules:

  • You must act with integrity and due care.
  • Cooperate with regulators, pay regard to customers' interests, and adhere to market conduct standards.